IT Support Specialist - 1st / 2nd Level Support (all genders)

Palma de Mallorca

Full-time

Permanent employee

22,000 - 35,000 € pro Jahr

Your mission

We are looking for a friendly and reliable IT Support Specialist to join our team in Palma, Mallorca.
As part of #teamjemix, you will support our customers in their daily IT work. You will be one of their first contacts for technical questions and help them solve common IT issues quickly and professionally.

Handle 1st and 2nd level support requests
Work on daily support tickets
Support users with macOS, iOS and Apple devices
Set up and configure Apple devices
Visit customers on-site when needed
Document solutions in our knowledge base

Your profile

First experience in IT support or completed IT training
Good knowledge of macOS and iOS
Very good German and good English skills are required; alternatively, a combination of Spanish and English is also possible
A valid driver’s license is required
Friendly and professional communication
Reliable and structured way of working

We look forward to hearing from you!

Über uns

Als Full-Service IT-Systemhaus und Apple Spezialist stehen wir von jemix für ganzheitliche Managed Services für Mac Netzwerklösungen. Unsere Mission ist die nahtlose Integration von Apple Systemen in Unternehmen ständig voranzutreiben. Wir gestalten deinen Arbeitsplatz von Morgen schöner, einfacher und persönlicher.

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